Work Experience
Alion Science and Technology - System Administrator
Joint Project with John Hopkins University Applied Physics Laboratory
May 2018 - Present
Laurel, MD
- Ensure facility complies with National Institute of Standards and Technology (NIST) - Risk Management Framework (RMF) security requirements including: protection of all classified information, authentication, weekly logging, auditing, and intrusion detection.
- Determine necessary computer and software configurations for compliance with security requirements.
- Monitor Systems to ensure proper operation and respond to user help requests. Establish new user accounts and brief new users.
- Configure, install, lock down and maintain Windows and Linux computer systems in a stand-alone and networked environment for unclassified and classified systems according to Depart of Defense (DoD) standards.
- Manage user accounts for Windows/Linux systems and reset passwords with Active Directory
- Plan and execute software maintenance and upgrade tasks for workstations and network software.
- Provide dedicated system administrator support for projects
- Participate in planning of facility, computer hardware, and software upgrades (including purchases) in order to pace user needs. Work with users to gather requirements and relay those to vendors. Work with vendors to troubleshoot technical issues and implement new capabilities.
- Maintain and upgrade network hardware and software to ensure computer systems properly interface with internal and external networks.
- Conduct Security Content Automation Protocol (SCAP) scans and Security Technical Implementation Guides (STIG) reviews for Windows and Linux systems per Department of Defense (DoD) requirements
- Compose Plan of Action and Milestones (POA&M) as a corrective action plan for tracking and planning the resolution of information security weaknesses per findings identified by STIG review.
Alion Science and Technology - System Administrator Internship
August 2017 - May 2018
Norfolk Naval Base
- Troubleshoot basic computer and networking issues using appropriate testing equipment
- Used ticketing software (Remedy) to manage and organize customer tickets
- Used Jira and Confluence for issuance and project tracking
- Updated servers, software, and hardware under supervision
- Troubleshoot a variety of technical and non-technical issues users were having with their workstations and online applications
- Provided technical support for the Navy Continuous Training Environment (NCTE)
- Tracked and reported NCTE equipment inventory
- Updated and created Standard Operating Procedures for various processes
- Organizde warehouse and Lab equipment and consumable items
- Issued and documented NCTE equipment movement within NWDC
Federal Retirement Thrift Investment Board - Administrative Assistant Internship
May 2016 - August 2017
Washington D.C.
- Developed experience in audit fieldwork processes and shadowed project lead
- Generated closure packages for audit findings
- Updated spreadsheets to reflect current audit recommendations
- Worked with NIST (National Institute of Standards and Technology) to evaluate audit computer security and
- controls
- Received and reviewed incoming documents for completeness taking or coordinating and tracking required action
- Scanned, copied, and shredded documents
- Filed and maintained offices files in accordance with regulatory guidance/procedures
